Sancho Lerena

Sancho Lerena

Madrid, Community of Madrid, Spain
2K followers 500+ connections

About

After working more than a decade in IT security, I decided to create a flexible software…

Experience

  • Pandora FMS  Graphic

    Pandora FMS

    Madrid Area, Spain

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    Madrid Area, Spain

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    Madrid

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  • -

  • -

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    Las Rozas De Madrid Area, Spain

Education

Licenses & Certifications

Volunteer Experience

  • Voluntario

    Cruz Roja

    - 1 year 5 months

    Social Services

Publications

  • Innovar y competir contra grandes empresas

    Universidad Rey Juan Carlos, curso de verano de Centro de Investigación para la Gestion Tecnológica del Riesgo (CIGTR)

    Innovar y competir contra grandes empresas (Siendo una pequeña empresa). Charla de 30 minutos sobre innovación y competitivad en el marco del curso de verano de la URJC.

    See publication
  • Entrevista en revista Emprendedores

    Emprendedores

  • Entrevista relativa a emprendimiento y negocio internacional.

    Intereconomía Business TV

    Interview in spanish, about SME entrepreneurship and how to export technology.

    See publication
  • Monitorización avanzada de elementos de seguridad

    Hacking9

    Ante un incidente de seguridad, generalmente existen indicios sobre lo que sucede, pero ¿podemos estar seguros de que todo está funcionando bien sólo porque no se ha quejado nadie?, ¿es posible predecir cuando vamos a tener problemas antes de que ocurran?. Los sistemas de monitorización clásicos no suelen servir para evaluar criterios de seguridad.

    See publication

Courses

  • CA Admin

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  • Checkpoint CCSA, CCSE, CCSI

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  • Enterasys Dragon IDS

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  • ISS RealSecure

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  • Radware

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  • SGSI based on UNE-71502

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  • Solaris Admin I & II

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  • StoneSoft

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Projects

  • Pandora ITSM

    The all-in-one platform for Service & Support management

    Powerful and Flexible Helpdesk for support and customer service teams, aligned with ITIL processes. Manage tickets easily and measure services both internally and externally. Set SLAs, measuring each client’s incidences individually. Improve customer and employee satisfaction, working productively and efficiently.

    A complete environment, much more than a Help Desk

    Project management
    Your IT projects on time. Create…

    The all-in-one platform for Service & Support management

    Powerful and Flexible Helpdesk for support and customer service teams, aligned with ITIL processes. Manage tickets easily and measure services both internally and externally. Set SLAs, measuring each client’s incidences individually. Improve customer and employee satisfaction, working productively and efficiently.

    A complete environment, much more than a Help Desk

    Project management
    Your IT projects on time. Create projects, manage resources and optimise telework with constant monitoring. Integrate projects with requests and changes to improve service delivery.

    Reports
    You can obtain reports from different areas, such as support, time management and projects. You can also create customised reports with SQL queries and schedule reports to be sent automatically and periodically.

    Time Management and time tracking
    Your employees can record their working day from their browser or via the app in just a few clicks. Ideal for working from anywhere or controlling your company remotely. Take your business with you at all times.

    Inventory Control
    Track and manage configuration items and map their relationships and dependencies. Keep track of the history of incidents on each asset and automate your processes.

    Help Desk
    A customer outside the company can create a ticket without accessing the platform, or by writing an email to a specific address and a user will be created automatically.

    Integrated CRM and lite ERP
    Have your clients, contacts, contracts, and invoices at hand. Give the best service by organizing your team without using other tools that involve more costs or integrations.

    Other creators
    See project
  • Pandora FMS

    The total monitoring solution for full observability

    You can’t control what you don’t know. Knowledge involves identifying every element, every piece, every relationship between components and this often involves hundreds of technologies from different departments.

    What is Pandora FMS for?

    Pandora FMS shows in real time what happens with your organization’s technology. Generate alerts, analyze trends of years and share that information with customers or suppliers. Our…

    The total monitoring solution for full observability

    You can’t control what you don’t know. Knowledge involves identifying every element, every piece, every relationship between components and this often involves hundreds of technologies from different departments.

    What is Pandora FMS for?

    Pandora FMS shows in real time what happens with your organization’s technology. Generate alerts, analyze trends of years and share that information with customers or suppliers. Our clients use this information to save money, time and above everything else help their IT teams optimize their work.

    For any type of organization

    SAP can be employed in many ways, just like an Oracle database or Amazon or Azure cloud instances of “things”. The difference is that few software on the market can present you with the status of each piece of your company’s IT puzzle on the same screen.

    How can it help you?

    It helps you optimize. This can be seen as saving your technicians’ time in management tasks by having reliable and real-time information, cost savings in licenses by doing everything with the same software, savings in hardware or services by simplifying supervision and management or an improvement in the perception of your service’s quality by customers or suppliers.
    But none of this is enough, the most important thing is that Pandora FMS offers light, order and purpose where before there was chaos and shadows.

    What makes it different?

    Other products don’t cover all current needs (log, network, application, server, SAP, as400, database or cloud management). Other manufacturers integrate different products into a single suite, like a technological frankenstein. Other manufacturers say they cover all areas but have a time-consuming “do-it-yourself” proposition that takes a lot of time and investment in development and integration resources. Pandora FMS is the only manufacturer that integrates an all-in-one solution and offers professional services at all levels.

    Other creators
    See project

Languages

  • English

    Full professional proficiency

  • Spanish

    Native or bilingual proficiency

Organizations

  • Solimadrid

    President

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    Elected president for the regional association of FLOSS oriented companies in Madrid.

  • Edison BBS

    Sysop

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    Edison BBS was a Bulletin Board System under FidoNet, 2:341/36, with two dedicated lines and almost 50 points. Was a nice part of my life where I met incredible people and learn a lot about networking, hardware and computer subculture. That was my first education on real IT :)

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